Frequently Asked Questions

Frequently Asked Questions

This collection of frequently asked questions (FAQ) provides brief answers to many common questions asked by our guests. Some of the answers will direct you to a page on our site, some will direct you to the City of Norfolk or Cruise Norfolk website. Click on the question to reveal the answer. If your question isn’t answered here, please use our search engine. If your question still is not answered, fill out our contact form and you will receive a quick reply.

What is Nauticus?
Nauticus is an exciting interactive science and technology center that explores the naval, economic, and nautical power of the sea. Home of the Battleship Wisconsin, Nauticus features Battleship Wisconsin-related exhibits, hands-on exhibits, national-caliber traveling exhibits, HD films on a giant screen, sharks, the Hampton Roads Naval Museum, and more!
What is the price of admission?

Please visit our admissions page as our rates vary depending on event.

There is no charge to visit The Hampton Roads Naval Museum, located on the second floor of Nauticus. Portions of the interior of the Battleship Wisconsin are included in Nauticus admission or you can purchase a guided tour along with your paid admission. Please visit our Daily Schedule for prices and times.

What are your hours of operation?

Please visit our admissions page as our hours of operation vary depending on event.

What is your physical address and phone numbers?

Nauticus
One Waterside Drive
Norfolk, VA 23510

Phone: (757) 664-1000
Toll Free: 800-664-1080
Email: Contact Form
Fax: (757) 623-1287

Do you offer special rates for groups?
Yes! Please visit our Group Reservations page for more information.
Do you offer gift certificates?
Yes. Gift certificates are available from the Banana Pier Gift Shop. For more information, email Elizabeth Joseph or contact the gift shop by phone, 757-664-1023 or 800-664-1080 ext 41023.
Do you offer memberships?
Yes! For more information, please visit our membership page.
How long does it take to tour Nauticus?
You should plan to spend 2 to 3 hours to tour the Hampton Roads Naval Museum and the third floor of Nauticus. 3 to 4 hours if you include the Battleship Wisconsin.
Can you give me driving directions to Nauticus & the Battleship Wisconsin?

Click here for personal driving directions to Nauticus!

From the North or Northwest (Williamsburg/Richmond)

  • Take I-64 East
  • Exit onto 264 West towards Downtown Norfolk
  • Take the Waterside Drive exit (exit 9)
  • Nauticus is 4 lights down on the left

 

From the South or Southwest

  • Take I-64 West
  • Exit onto 264 West towards Downtown Norfolk
  • Take the Waterside Drive exit (exit 9)
  • Nauticus is 4 lights down on the left

 

From the Virginia Beach Oceanfront

  • Take I-264 West towards Downtown Norfolk
  • Take the Waterside Drive exit (exit 9)
  • Nauticus is 4 lights down on the left
Where do we park once we arrive?
Hourly garage parking is available at Plume Street, Main Street or at several nearby City of Norfolk parking garages. Visit the City of Norfolk's Parking Department for more information.
Is your facility accessible to persons with disabilities?

Yes. We offer the following:

  • Wheelchair accessibility throughout the building and on board the main deck of the Battleship Wisconsin
  • Five on-site handicapped-reserved parking spaces (Handicapped parking is unavailable on cruise ship days.)
  • Wheelchairs for guests available on a first-come, first-served basis
  • Handicapped-reserved spaces in the Nauticus Theater.
  • Exhibit and movie scripts are available upon request. (check out at the admissions desk)
  • Assisted listening devices available upon request in Nauticus theater. (Please let the theater staff know prior to show starting that you will require the ALD.)
  • Audio Tours for the Battleship Wisconsin are available. (check out at the admissions desk).
  • Sign Language interpreters can be provided with a minimum of two-weeks notice. Please call The Director of Visitor Operations at 757-664-1019 to place a request or the Group Sales Manager at 757-664-1021 for a group visit of 15 or more people.
  • TTY phone available for use at the Admissions desk
  • Closed-captioned exhibits throughout the building
  • Two elevators with access to Second and Third floors.
How can I find out what is happening at Nauticus?

We have the following resources available to you:

What programs are available for students and teachers?

We offer several educational programs geared towards teachers. Present your teacher ID card at the admissions desk and receive a free pre-visit to Nauticus plus 10% off of purchases in the Banana Pier Gift Shop. You can learn more about what we offer by visiting the links below, calling (757) 664-1024 or e-mailing reservations@nauticus.org

You can experience the wonders of science in your facility by scheduling an exciting Science SOL-based Nauticus Outreach program. All of our programs are hands-on, educational and fun! They have been designed to teach your students about basic scientific concepts and their applications in the real world. For more information, visit our Outreach Program page.

You can learn more about our programs by visiting the links below:

How much does it cost to hold a special event at Nauticus?
When you have an event at Nauticus or at the Half Moone Cruise and Celebration Center, it's all about experiencing the power of the sea. Nauticus can accommodate nearly any size group for a wide range of spectacular indoor and outdoor events throughout the year! Selecting the location for your event is easy. Just start with the number of guests you expect and choose the area in which you're interested. Rates are based on a three-hour evening event, with additional time available at an additional cost. Rates include exhibits in your rental area as well as set-up, clean-up time, staff, tables, chairs and linens to accommodate 175 guests. To view rental rates, please visit our Museum Rentals page.
What movies do you show?

The Nauticus theater shows large format 3D films on a 50 x 24 foot screen in glorious High Definition. The Nauticus Theater uses a Christie CP2000 digital High Definition DLP projector (1 of only 10 in use in the United States and the only one in our tri-state area), an EVS Airbox High Definition video server (the same servers used to broadcast the Olympics in High Definition) and Lexicon and Symetrix digital audio processors.

The movies shown in our theater are constantly changing. Click here to view our current movie schedule and show times.

Where can I buy souvenirs?

The Banana Pier Gift shop is located on the first floor of Nauticus. With more than 3,000 square-feet of shopping space, the Banana Pier Gift Shop is filled with a wide selection of nautical souvenirs, apparel, books, toys, home décor items and of course a large selection of Battleship Wisconsin merchandise! 

The Banana Pier Online Gift shop is available through our secure server HERE.

Do you have a dining area on site?

Dockside-Cafe-LogoYes, we have Dockside Cafè which offers a salad bar, chicken wings, sandwiches and other tasty treats. View the Menu. We also have outdoor dining areas.

Tuesday - Saturday: 11 a.m. to 4 p.m.
Sunday: Noon - 4 p.m.

What is the schedule and price for the Victory Rover?

The schedule and prices for the Victory Rover vary depending on the time of year and number of people. For more information, contact Victory Rover at (757) 627-7406 or visit www.navalbasecruises.com.

Tickets may be purchased at the Victory Rover Ticket Window at Nauticus

Can I have my military ceremony on the Battleship Wisconsin?
HRNM offers space in the museum and on the ship at no charge for these official ceremonies. For more information, please contact Tom Dandes at the Hampton Roads Naval Museum, Thomas.dandes@navy.mil or call (757) 322-3106 and visit our Event Venues page.
Can we tour the inside of the Battleship Wisconsin?

Yes. With your paid admission you can access limited areas of the interior of the Wisconsin. We also offer a guided tour for an additional charge. For times and prices please visit our Daily Schedule.

 
How do I get information about a cruise I am taking?
The Cruise Norfolk web site contains cruise schedules as well as a list of links for the cruise lines that visit Norfolk. You may also receive up to date information by calling 757-664-1000 or 800-664-1080.
Where do we park for the cruise ship?

You may park in the Cedar Grove parking lot or in the West Plume Street Garage. The Cruise Norfolk site also offers detailed information for directions and pricing.

 
Can we tour the Cruise Ship?
Unfortunately, no. The cruise ship is in dock to load and unload passengers only. You may visit cruisenorfolk.org to obtain information about the ships that dock in Norfolk.
What else is there to do in downtown Norfolk?
Nauticus is in the heart of a vibrant, revitalized downtown. Within walking distance, you'll find MacArthur Center, a one million square-foot shopping complex, dozens of chef-owned restaurants, a thriving arts community and dozens of attractions. For more information on things to see and do in Norfolk, please visit www.downtownnorfolk.org or www.visitnorfolktoday.com.
I want to fly a flag on the Wisconsin, what do I need to do?
Please contact Liz Joseph at Elizabeth.joseph@norfolk.gov or call (757) 0664-1023.